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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Quinzel Lockhart

January 31, 2025

5  out of  5
rating by Quinzel Lockhart
"I recently had the pleasure of working with Sara Snavely and her State Farm team for my insurance needs, and I can confidently say it was a 5-star experience from start to finish! From the moment I reached out, the staff was incredibly welcoming and attentive, making sure all my questions were answered. What impressed me the most was their commitment to transparency. They took the time to explain every aspect of my policy in detail, so I fully understood what I was paying for and the coverage I would receive. There were no hidden fees or confusing jargon—just clear, straightforward information that made me feel confident in my choices. Whenever I needed assistance, whether it was a quick question or a more complex issue, the team was always there to help. Their responsiveness and willingness to go the extra mile made a significant difference. It's comforting to know I have such reliable support behind me. If you’re looking for an insurance provider that prioritizes customer service and clarity, I highly recommend Sara and her team. They truly care about their clients and make the entire process smooth and enjoyable!"
We responded:
"Wow, thank you so much for your kind words! We’re absolutely thrilled to hear about your 5-star experience with Sara and our State Farm team. It truly means the world to us! We pride ourselves on creating a welcoming atmosphere where our customers feel comfortable asking questions, and I’m so glad to know that you felt supported throughout the entire process. Transparency is super important to us, and we’re delighted that you appreciated the clarity we strive to provide. It’s always our goal to be there for you—whether it’s a quick question or something more complex—and I’m so glad we could make that difference for you. Your trust and confidence in us is what drives our passion for helping our customers. Thank you for recommending us! We’re here for you anytime you need assistance or have more questions. Take care, and welcome to Sara Snavely State Farm agency!"
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Morgan Styron

January 31, 2025

5  out of  5
rating by Morgan Styron
"Chelsea was amazing and so patient with me and my million questions!!! She made the whole process easy and stress free. I highly recommend working with Chelsea as she will go above and beyond!!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Chelsea was able to assist you with your questions and make the process easy and stress-free. Our team strives to provide exceptional service, and it’s wonderful to know that Chelsea went above and beyond for you. Your recommendation means a lot to us! If you have any more questions in the future or need further assistance, please don’t hesitate to reach out. Welcome to Sara Snavely State Farm!"
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charles mazza

January 27, 2025

5  out of  5
rating by charles mazza
"I recently moved to Cedar Point, NC and my agent retired in Wilson. I had great service in Wilson with Chuck Finklea. My account was given to Sara Snavely in Havelock. I have received excellent service and Chelsea has been outstanding."
We responded:
"Hey Mr. Mazza, I'm so glad to hear your great service has continued throughout your agent change! We are glad to have you on board and if there is anything else we can help you with regarding your North Carolina insurance, just let us know! =)"
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Adriana Cabrera

January 17, 2025

5  out of  5
rating by Adriana Cabrera
"Sara and Chelsea at State Farm are absolutely amazing! Sara went above and beyond to assist me with setting up my Life Policy. She took her time to thoroughly explain all of my options, ensuring I felt confident in my decision. Not only that, but she also helped me get started with a supplemental health policy, which provides extra coverage for expenses that my primary insurance might not handle. Their professionalism, knowledge, and dedication to helping their clients are unmatched. They truly embody the "good neighbor" spirit that State Farm is known for. If you're looking for agents who genuinely care about your needs and go the extra mile, Sara and Chelsea are the ones to call. State Farm has proven once again why they are the best in the business!"
We responded:
"Wow -- I am blown away with your kind words!! You were an absolute joy to work with and we are truly thankful that you entrusted us with this protection! Welcome to the Sara Snavely State Farm Agency! "
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Steven Swann

January 3, 2025

5  out of  5
rating by Steven Swann
"Outstanding service. Sara was able to save me $1,133 on my homeowners/wind & hail insurance compared to what my current insurance company was charging. Extremely knowledgeable, easy to talk too, answered all my questions, and was very patient and polite even though my questions ran past their hours of operation. Very happy with the service provided."
We responded:
"Steven, welcome to Sara Snavely State Farm agency! You were a joy to work with and I'm VERY glad we were able to save you money! We are here to help with your North Carolina insurance needs. Let us know if there is anything else we can do. Welcome aboard! =)"
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Andrew

December 31, 2024

5  out of  5
rating by Andrew
"Chelsea was an absolutely delight to work with! Very kind and patient with my questions and gave me all of the information I could ask for. I spoke to Sara a little as well and she was just as kind and courteous. I would definitely recommend this office! They made my move from SC to NC a breeze."
We responded:
"Andrew, thank you so much for taking the time to share your experience! I'm thrilled to hear that Chelsea provided you with the support and information you needed during your move to North Carolina. Our team strives to make the insurance process as smooth as possible, and it’s wonderful to know that we succeeded in making your transition easier. We truly appreciate your recommendation and look forward to assisting you in the future. If you have any more questions or need further assistance, please don’t hesitate to reach out! Welcome to Sara Snavely State Farm Agency!"
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Alura Acosta

December 16, 2024

5  out of  5
rating by Alura Acosta
"Fantastic experience. EXTREMELY knowledgeable agent. Very happy with this service."
We responded:
"Hey Alura, so glad you were pleased with your service! Y'all were wonderful to work with! Welcome to Sara Snavely State Farm and please let us know if there is anything else can help with. "
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William Roberts

November 28, 2024

5  out of  5
rating by William Roberts
"Chelsea with Sara Snavely State Farm has helped me to lower my auto insurance while also getting more and better coverage than we had before. All while being helpful and explaining what every coverage I have does for me in the event of a crash. Before coming to this agency, I just got whatever insurance was given but now I have a better idea of what to do if I need to make a claim and what will be covered."
We responded:
"Hey William, thanks for the wonderful feedback on Chelsea...she is truly a gem. She makes it her goal to seek out the best protection plan for each individual customer and makes sure they are well-equipped with the knowledge and understanding of it! And to save you money, well that's the cherry on top! Thanks for trusting Sara Snavely State Farm agency with your North Carolina insurance needs and please let us know if there is anything else we can help you with!"
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Chelsea Olstad

November 28, 2024

5  out of  5
rating by Chelsea Olstad
"This office has a great environment with people that go out of thier way to help thier customers. I wouldn't want to be with any other insurance agent!"
We responded:
"Chelsea, we take pride in the little things here at Sara Snavely State Farm agency -- so glad you appreciate it. We are so happy to have you as part of our family!"
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Chris Williamson

November 26, 2024

5  out of  5
rating by Chris Williamson
"Sara was super helpful! She helped save me money and was very accommodating."
We responded:
"So glad we were able to save you money, Chris! Let us know if we can help you with any of your North Carolina insurance needs. Welcome to Sara Snavely State Farm Agency!"
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Elizabeth Sugg

November 26, 2024

5  out of  5
rating by Elizabeth Sugg
"First class service! Ms. Snavely was prompt on returning my phone call and very professional and courteous. She answered all my questions and was able to get me a great rate on my car insurance, which is definitely needed with a soon to be new driver in the house! Highly recommend!"
We responded:
"You were so wonderful to work with, Elizabeth! I love it when we are able to save you money WITHOUT sacrificing coverage. Good luck with your new driver! ;) Thank you for trusting us with your North Carolina auto insurance and welcome to Sara Snavely State Farm Agency!"
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Devan Albers

November 12, 2024

5  out of  5
rating by Devan Albers
"Sara was so helpful. The process was quick and easy . I couldn’t have asked for an easier process . Thank you Sara!!"
We responded:
"Happy to help...thanks for being wonderful to work with! Welcome to Sara Snavely State Farm! =)"
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Ed Betz

November 5, 2024

5  out of  5
rating by Ed Betz
"Many thanks to Chelsea for assisting us with our insurance needs for a recent vehicle purchase! Very helpful and timely with getting our policy updated. Very customer oriented, professional, and friendly. Thanks for everything!!"
We responded:
"Thanks so much for the kind words, Ed! It was such a pleasure meeting you. Thank you for trusting us with you North Carolina insurance needs. We look forward to helping you in the future! Swing by the office any time to say hello. =)"
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Sara-Beth Harris

October 18, 2024

5  out of  5
rating by Sara-Beth Harris
"Sara Snaverly went well beyond just normal agent services for us! She is on point with everything she does. She helped us get out of a disastrous insurance situation with Progressive. I highly recommend Sara and State Farm!!!! I've had State Farm for over 20 years and Sara is the best agent that I have had with them."
We responded:
"Sara-Beth, you were an absolute pleasure to work with! Thank you so much for the kind words -- we certainly appreciate you!"
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Alex Lohr

August 30, 2024

5  out of  5
rating by Alex Lohr
"They made it very easy to set up a policy on a motorcycle and kimberly did a great job explaining what different things on the policy meant"
We responded:
"Hey Alex, thanks for the great review! I'm so glad Kimberly made it such an easy process for you! Please let us know if we can help you with any of your other North Carolina insurance needs. Welcome to Sara Snavely State Farm agency!"
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Dia Arellano

August 23, 2024

5  out of  5
rating by Dia Arellano
"I can't begin to tell you about this amazing Sara and this team and how they took me from completely disregarding all state farm companies to thinking, this is one of the best teams i've ever had to work with Not only is she so sweet, but her hospitality, her love her kindness and her generosity exceeds any customer service relation that I have ever encountered in over four decades. God has truly blessed her with this establishment, and she will take it to its highest, I thank this team. And I thank sara, for all she's done in giving me hope again!"
We responded:
"I'm not crying, you're crying! haha =) Dia, it was such a pleasure to work with you. I'm so so glad we were are to get things in order AND save you money! Please don't hesitate to reach out if there is anything else we can help with. We are happy to have you on board at Sara Snavely State Farm!"
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Lark Fiore

August 14, 2024

5  out of  5
rating by Lark Fiore
"I was recently in an automobile accident. I called Sara Snavely State Farm and talked with Chelsea. Chelsea is a true professional. She responds quickly, listens and asks questions and provides clear guidance. Chelsea mentioned several times that it was her goal to help the processing of my claim go smoothly and she has done just that for me. I highly recommend Chelsea and appreciate her work ethic. State Farm is fortunate to have her."
We responded:
"Hi Lark, thank you for your wonderful review and recommendation! I'm glad to hear that Chelsea provided you with exceptional service during this difficult time. I will make sure to pass on your kind words to her. We strive to have dedicated professionals like Chelsea who are committed to making the claims process as smooth as possible for our customers. We appreciate your feedback and thank you for choosing Sara Snavely State Farm agency for your North Carolina insurance needs."
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Jessie Cronk

August 11, 2024

5  out of  5
rating by Jessie Cronk
"Chelsey & Sara at State Farm have been so helpful when it comes to all of my insurance questions. They are knowledgeable and very patient!"
We responded:
"Hey Jessie, thanks for the kind words! You are a joy to work with! Let us know if there is anything else we can help you with regarding your North Carolina insurance needs."
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tanya lewis

August 7, 2024

5  out of  5
rating by tanya lewis
"Moved from CA to NC, had a state to state transfer. Chelsea quickly gave me a quote, which was much better than what was in CA. Chelsea contacted CA State Farm to inform them of my transfer, it was very quick and efficient. Thank you Chelsea and State Farm!"
We responded:
"Tanya, welcome to NC!! You got a great one with Chelsea -- I'm so glad she was able to take one of the stressors of moving off your plate! Thanks for trusting us with your North Carolina insurance needs! "
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Devyn Schwartz

August 6, 2024

5  out of  5
rating by Devyn Schwartz
"Sara has been great all along, able to quickly help and answer all questions. She makes sure you leave with the best deal and a happy customer. Definitely recommend going with her as your agent!"
We responded:
"Thanks for the amazing review, Devyn! I'm glad we were able to get you taken care of. We are happy to have you with us! Please let me know if you need any other North Carolina Insurance help. Welcome to Sara Snavely State Farm!"
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Kevyn Onan

July 27, 2024

5  out of  5
rating by Kevyn Onan
"Wonderful experience."
We responded:
"That's what we strive to hear, Kevin! Thank you! Please let us know if you have any other needs/questions regarding your North Carolina insurance. =)"
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Raevz

July 22, 2024

5  out of  5
rating by Raevz
"Kimberly is the sweetest. She helped me out so much and I was so nervous of being judged for my questions she was happy to help"
We responded:
"I'm so glad to hear Kimberly put your nerves at ease. She is so wonderful! If there is anything else we can do to help with your NC insurance needs, please just let us know! Welcome to Sara Snavely State Farm! =)"
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Nicole Merkley

July 15, 2024

5  out of  5
rating by Nicole Merkley
"I am very happy since switching over to Sara Snavely Statefarm! Chelsea has been amazing to work with. She has been friendly, quick, and efficient."
We responded:
"Hey Nicole, we are happy to have you here at Sara Snavely State Farm! We love Chelsea and know you will too! =) If there is anything else we can do to help with your NC insurance needs, just let us know! "
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Danielle Beatty

July 15, 2024

5  out of  5
rating by Danielle Beatty
"They returned my email promptly and we're so helpful with adjusting my insurance needs based off my everyday life. Just an easy and enjoyable experience! I would definitely recommend"
We responded:
"Thank you so much for the great review Danielle! It is our goal to make the insurance process as seamless as possible! If you ever have any questions or needs for other NC insurance, just let us. We are here for you! =)"
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Timilin Travers

June 20, 2024

5  out of  5
rating by Timilin Travers
"AMAZING!! kimberly was so so SO!! incredibly kind , helpful, and amazing! My husband and i just moved to this area and bought a car here. I spent 3 hours on the phone earlier in the morning trying to go through a different insurance company with unhelpful rude people, so i called state farm. Kimberly picked up and not only QUICKLY helped us to get insurance , but also told me a bunch of things to do in the new area, and was so kind it was like talking to a Friend. i cannot say enough good things about her and her help today! Incredible doesn't even cover it! Thank you Kimberly & state farm team for amazing service. patience and kindness to us!! Might i also mention this was my first time as an adult buying my own insurance? she answered every question i had and more with such grace. Thank you thank you THANK YOU!! 🤩🤩🤩"
We responded:
"WOW, Timilin this is so wonderful to hear! Thank you for taking the time to leave such kind words. We adore Kimberly here and she definitely finds her passion in helping customers. If there is anything we can do to help with your NC insurance needs, just let us know!! Welcome to the area! "