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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kinshasha Adamson

January 19, 2026

5  out of  5
rating by Kinshasha Adamson
"Hands down THE BEST! I feel so supported and they give the best guidance. I feel like they are my family because they are ALWAYS looking out for my best interest. I appreciate this team so much. Thank you"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Kinshasha, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Sara Snavely’s Team—we are always here to help! "
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David Ruffin

January 10, 2026

5  out of  5
rating by David Ruffin
"Looking at changing insurances for auto and home. They were extremely helpful and provided various options. They seemed very personal and willing to listen to my requirements. Very pleasant experience."
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Brooklynne Book

January 7, 2026

5  out of  5
rating by Brooklynne Book
"Adriana was super helpful. She was very friendly & informative. She made transferring to a new company very easy!"
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Henry Tran

January 7, 2026

5  out of  5
rating by Henry Tran
"Adriana is amazing and so is the rest of the staff there"
We responded:
"Thanks for the kind words, Henry! We appreciate you!"
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Walt Liebert

December 31, 2025

5  out of  5
rating by Walt Liebert
"This is insurance done right a truly outstanding experience thank you Sara"
We responded:
"Thanks for the kind words, Walt! We appreciate you!"
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Cleat (KillerCleat)

December 23, 2025

5  out of  5
rating by Cleat (KillerCleat)
"I cannot say enough good things about Chelsea Olstad and her office in Havelock. After dealing with serious communication issues with a previous agent, working with Chelsea was honestly a breath of fresh air. I called her office and reached voicemail, didn’t even leave a message, and within minutes she was already calling me back. That level of responsiveness alone says everything. Chelsea helped me get my insurance situation straightened out quickly and correctly, explained things clearly, and made sure I was actually taken care of instead of left wondering what was going on. She was kind, patient, professional, and genuinely cared about helping me, not just pushing paperwork. If you are looking for a State Farm agent who answers the phone, returns calls, and treats you like a person, Chelsea is exactly who you want. This is what real customer service looks like, and I highly recommend her to anyone who needs an agent they can trust."
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Ricardo Lopez

December 18, 2025

5  out of  5
rating by Ricardo Lopez
"Sara was really helpful, she answered every question I had, explained every detail, and worked efficiently to find the best option for me."
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Nicholas Zapata

November 26, 2025

5  out of  5
rating by Nicholas Zapata
"Chelsea is awesome anytime I need help she is on it and quick!!! Anything you need she will help!"
We responded:
"Thank you so much for your kind words! We’re glad to hear Chelsea has been quick and helpful whenever you need assistance. We’re lucky to have her on our team, and we’re happy she could make your experience a great one. If you ever need anything else, don’t hesitate to reach out!"
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Zeke Brinley

November 25, 2025

5  out of  5
rating by Zeke Brinley
"First class service!"
We responded:
"Thanks for the kind words, Zeke! We appreciate you! "
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Manny Lucas

November 17, 2025

5  out of  5
rating by Manny Lucas
"I am totally amazed with the customer service I received at Sara Snavely State Farm Insurance Agency. The first agent i met was Chelsea Olstad and she helped me with some issues I had with my current agency. I was so happy that I switched all my policies to Sara's office. Then today I went in to sign some transfer papers and was handled by Sara herself. What a treat that was. She treated me as if I was the agencies only customer. This kind of service is very difficult to find and now that I've found it, I'm a customer for life. Thanks Team Sara."
We responded:
"Thank you so much for your wonderful feedback! We’re thrilled to hear you were so pleased with our service. It means a lot to us that you felt valued and well cared for throughout your experience. We’re honored to have you as a customer and look forward to continuing to support you with all your insurance needs. Thanks again for choosing Sara Snavely State Farm Insurance Agency!"
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Sara Chauhan

October 22, 2025

5  out of  5
rating by Sara Chauhan
"Adriana’s help was so much appreciated today! We are new residents to NC but longtime State Farm customers. She made the process of insuring our vehicles and transferring the info from our last residence so easy. And I’m forever grateful to her for fixing a minor misspelling in my name that has followed me since 1988! I highly recommend this agency and Adriana if you are in need of insurance needs."
We responded:
"We’re so grateful for your thoughtful review! It’s fantastic that Adriana could make your transition to NC smooth and even fix that long-standing misspelling in your name. Your recommendation means a lot to us, and we’re here whenever you need help with your North Carolina insurance!"
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Joe Conner

October 17, 2025

5  out of  5
rating by Joe Conner
"Adriana was very friendly, knowledgeable and helpful when it came to updating my auto and home policies. It's always a great experience with a warm welcome when you visit their office."
We responded:
"Thank you for taking the time to share your experience, Joe! Adriana is happy to hear that her friendly and knowledgeable assistance made updating your auto and home policies a breeze. We always strive to create a welcoming environment, and we’re glad it showed during your visit!"
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Anna 0430

October 16, 2025

5  out of  5
rating by Anna 0430
"Sara makes getting insurance fun and super easy! She’s very knowledgeable and throughly walked us through the process of getting life insurance and even gave me a good deal on car insurance AND renters insurance as well! She answered all our questions, is very easy to talk to and overall made getting insurance a great experience ❤️Thank you Sara"
We responded:
"Anna, it was such a pleasure meeting you and your family! If there is anything else I can help with, please don't hesitate to reach out. Welcome to Sara Snavely State Farm!"
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Chris E Mart

October 16, 2025

5  out of  5
rating by Chris E Mart
"Chelsea was fabulous! She quoted me multiple options and I’m saving $75 a month for full coverage! Highly recommend if you want exceptional service! I’m very happy to have come across this agency, otherwise I’d be paying double what I’m now paying!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Chelsea was able to provide multiple options and help you save on your full coverage. It’s wonderful to know you’re happy with the service and pricing. We truly appreciate your recommendation and look forward to continuing to assist you with your North Carolina insurance needs!"
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Amber Prince

September 11, 2025

5  out of  5
rating by Amber Prince
"Very informing of every coverage and way cheaper than I was paying. Adriana helped me get my quote and start a new policy. She was very informative and listed everything covered and what each price was for the add ons. Highly recommend, very great customer service. 🫶🏻"
We responded:
"Amber, thank you so much for taking the time to leave such thoughtful feedback! We’re delighted to hear that Adriana was able to clearly explain your coverage options and help you secure a policy that suits you. Your recommendation means a lot to us. If you ever need anything else or have questions down the road, feel free to reach out! Welcome to Sara Snavely State Farm Agency!"
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Wyatt McPherson

September 9, 2025

5  out of  5
rating by Wyatt McPherson
"Had a great experience working with Chelsea, she was very helpful and was great to communicate with."
We responded:
"Wyatt, thank you for your kind words! We're thrilled to hear Chelsea provided you with excellent service. We appreciate your feedback and welcome you to Sara Snavely State Farm!"
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Liana Kott

September 4, 2025

5  out of  5
rating by Liana Kott
"Chelsea is awesome! She was very helpful with transferring my insurance over to North Carolina. She answered any questions I had and explain in depth if I did not understand a policy she was talking about. I could not recommend her enough"
We responded:
"Liana, welcome to North Carolina and Sara Snavely State Farm! I'm so glad you got a chance to work with Chelsea -- she is AWESOME and will make sure your needs come first. If there is anything else we can help you with, just let us know! "
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Tamara Fairhurst

August 28, 2025

5  out of  5
rating by Tamara Fairhurst
"I had a great experience working with Sara! She was very informative and took the time to clearly explain all of my options for life insurance. Throughout the process, Sara was responsive, professional and easy to work with. I appreciate her attention to detail and willingness to answer all of my questions. Highly recommend for anyone looking for knowledgeable and reliable insurance support."
We responded:
"Thanks for awesome feedback, Tamara! You were wonderful to work with and we love having you as a part of Sara Snavely State Farm!"
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Tracy Ruth Mukwaya

August 28, 2025

5  out of  5
rating by Tracy Ruth Mukwaya
"I had such a great experience working with Adriana! She took the time to really listen to my needs and walked me through all of my options with patience and care. Insurance can be overwhelming, but she made the process so simple and stress-free. Thanks to her expertise, I found the perfect policy that fits my situation and gives me peace of mind. Adriana is knowledgeable, professional, and genuinely cares about helping her clients—I couldn’t recommend her more highly!"
We responded:
"Tracy, thank you for your thoughtful feedback! I’m glad to hear that Adriana could help make the insurance process simple and a positive experience for you. It’s important to find the right policy that fits your needs. Your recommendation means a lot, and we are always available if you have any questions or need assistance in the future! Welcome to Sara Snavely State Farm!"
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Joey Amoako

August 27, 2025

5  out of  5
rating by Joey Amoako
"Sara's team has made getting insurance an easy and enjoyable process. They made sure my parents and I had the right coverages for our needs and still brought down our total costs. Sara is available and always willing to assist. Dealing with insurance has been a nightmare in the past so it's been wonderful to have Sara and team as our agents, highly recommend!"
We responded:
"Thanks for such awesome feedback, Joey! We are so happy to have you on board with us! It was an absolute pleasure working with you and your parents. If there is anything else we can help you with for your North Carolina insurance, just let us know. Welcome to Sara Snavely State Farm!"
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Morgan liebert

August 25, 2025

5  out of  5
rating by Morgan liebert
"Sara Snavely is incredibly helpful! She goes out of her way to take the time to help her customers feel seen and heard. She is always will to make sure we are safe and protected. I'm so thankful for her guidance when making important family decisions about insurance! Thanks, Sara! We love to "Save with Snaves"!"
We responded:
"Morgan, it's a joy working with you! Thank you for entrusting me with your North Carolina insurance needs to help protect your family....and even better with the tagline rings true! =) If there is anything we can help with, please let us know!"
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Travaris Hardy

August 11, 2025

5  out of  5
rating by Travaris Hardy
"Sara Snavely is amazing..she is Helpful straight forward her personality is great..she is the only person I want to talk when I call..she is the reason I'm a customer"
We responded:
"Travaris, we adore having you as a customer...Thank you for such kind words! It's a pleasure to have you at Sara Snavely State Farm."
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Tim Wright

July 29, 2025

5  out of  5
rating by Tim Wright
"Chelsea was extremely pleasant, knowledgeable, and went above and beyond to make sure our needs were met."
We responded:
"Tim, thank you for your kind words! We're thrilled to hear Chelsea provided excellent service and met your North Carolina insurance needs. We are happy to have you on board. Welcome to Sara Snavely State Farm!"
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Carolyn Watkins

July 17, 2025

5  out of  5
rating by Carolyn Watkins
"My son recommended Sara's office to his dad and I, knowing we were unhappy with our current insurance company. I'm so glad he did. Chelsea was there for us, offering a much better experience than what we had been through and also at a better rate! She renewed my faith that, yes, there are still good people in this industry, and I highly recommend this office for all your insurance needs. Well done, ladies!"
We responded:
"Carolyn, it’s heartwarming to hear how Chelsea and our team were able to provide you with a better experience and peace of mind. We’re grateful for your recommendation and proud to have earned your trust. Thank you for choosing us for your insurance needs! Welcome to Sara Snavely State Farm!"
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291clubfoot

July 17, 2025

5  out of  5
rating by 291clubfoot
"Adriana was extremely helpful and patient as I changed my homeowners and auto insurance to State Farm. Adriana worked to get me the best rates possible and was very knowledgeable about the insurance industry. I would highly recommend contacting her!"
We responded:
"Thank you for recommending Adriana! We're glad she could guide you through switching your homeowners and auto insurance while securing the best rates. Your trust in her expertise is truly appreciated, and we look forward to serving you in the future. Welcome to Sara Snavely State Farm!"