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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeff Gloe

March 17, 2026

5  out of  5
rating by Jeff Gloe
"Adriana was wonderful to work with on my home and auto policy. I was concerned about changing companies, but she made sure all of my questions were answered and coverages were aligned, so I was comfortable with making the change. Thank you, Adriana."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Havelock to know that you had such a wonderful experience with us here on State Farm Agent Sara Snavely’s Team."
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Tori

March 16, 2026

5  out of  5
rating by Tori
"I am so grateful for the amazing service provided by Sara and her office. When I first got off my parents’ plan and needed help getting my own, Sara was very kind to me and helped explain everything to me in a way that made me feel confident about my purchases and my future. A few years later, it’s time to upgrade my plans and start looking at how State Farm can help me as I truly become an independent adult. Chelsea has been such a blessing! She is very communicative and supportive. She is excellent at breaking down complicated insurance language into easy-to-understand conversation and never makes me feel like my questions are dumb. I have horrible anxiety talking with people over the phone, especially when it comes to handling finances or other important issues. Chelsea’s interpersonal communication skills make me feel like I’m talking to someone I can trust. I don’t feel like I’m being convinced to buy a product. I feel like I’m making an educated choice to cover my future self should something less than ideal happen. She is very helpful with sending me reminders about things I need to take care of on my end, and has sent me several updates and detailed breakdowns of my plan in the few weeks I’ve been working with her. If you’re looking for an agent that will truly make your life easier, Chelsea’s your girl!"
We responded:
"Thank you for the amazing review, Tori! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Mariana Martinez

March 9, 2026

5  out of  5
rating by Mariana Martinez
"Adriana Cabrera made my experience with State Farm absolutely great. She was incredibly helpful and made the whole process simply and stress-free. Adriana took the time to explain everything clearly, answered all my questions, and made sure I understood my coverage options. Her professionalism and friendly attitude really stood out. I truly appreciate her help and all the effort she has done to jump through various hoops another insurance company was making us go through. I would highly recommend Adriana to anyone looking for great customer service with their insurance needs!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Sara Snavely’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Maritza Vazquez

March 7, 2026

5  out of  5
rating by Maritza Vazquez
"Adriana is absolutely the best agent to work with! I have no knowledge in insurance and she explained everything to me in detail and also advised me on other products they offered. I look forward to doing more business with her! GO TO ADRIANA FOR YOUR INSURANCE NEEDS"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Sara Snavely’s Team! We deeply appreciate your kind words here in Havelock . "
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Aimee Evans

February 27, 2026

5  out of  5
rating by Aimee Evans
"I can't say enough good things about this state farm office. Been a customer since they switched over from Nancy Allen and I have never had any issue. Chelsea is who I speak with the most and she is friendly and helpful. Highly recommend this office!"
We responded:
"Thank you for the 5-star review, Aimee! Here on State Farm Agent Sara Snavely’s Team, we are proud to serve our community and appreciate your recognition. "
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Corey Bland

February 26, 2026

5  out of  5
rating by Corey Bland
"I don’t know what a deductible is and at this point I’m too afraid to ask. Thankfully, they do know, and that’s what matters. They took my money politely and gave me peace of mind. 😊"
We responded:
"Thank you for the fantastic review, Corey! We are always here to help with your insurance needs here in Havelock . "
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Christy Hooper

February 25, 2026

5  out of  5
rating by Christy Hooper
"Adriana was wonderful to work with on our insurance needs. We are doing a 1031 exchange which requires unusual insurance coverage and Adriana made sure we had the right coverages. She worked with me and our Intermediary to make sure it was correct staying late to do it. She communicated very well with me and I would highly recommend her!"
We responded:
"We are grateful for your 5-star review, Christy! Thanks for taking a moment to share your positive rating of State Farm Agent Sara Snavely’s Team here in Havelock . "
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Ashley Creech

February 25, 2026

5  out of  5
rating by Ashley Creech
"Nice"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Sara Snavely’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Havelock ."
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Zach Draper

February 25, 2026

5  out of  5
rating by Zach Draper
"I truly cannot say enough wonderful things about Sara Snavely and her office. From the very first time I sat down with her—when I took over my own life insurance policy from my parents—I immediately felt at ease. Walking into her office felt welcoming and comfortable, not intimidating like you might expect when talking about insurance. Sara was calm, kind, and incredibly respectful. I never once felt pressured or “sold to.” Instead, I felt heard. She took the time to explain my existing policy in a way that actually made sense and gently showed me options that could make it work even better for me. There was never any pressure—just guidance and genuine care. When it came time to talk about life insurance for our children, Sara respected my need to take time and think things through. There was no constant follow-up or pushiness. When I was ready, she was right there—patiently walking me through every option, explaining the pros and cons, and helping me choose what truly fit our family. She kept our budget at the center of the conversation, which meant so much to me. It felt like she was protecting our family the same way she would her own. Her communication is excellent, but more than that, she connects on a personal level. Every conversation feels meaningful and sincere—like we matter beyond just being clients. That kind of care is rare. If you’re looking for someone who is knowledgeable, honest, compassionate, and truly invested in your family’s well-being, I wholeheartedly recommend Sara. She goes above and beyond, and I am so grateful we found her."
We responded:
"Thank you so much for the 5-stars, Zach! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Sara Snavely’s Team anytime."
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Michele Gratereaux

February 16, 2026

5  out of  5
rating by Michele Gratereaux
"Adriana Cabrera is an amazing State Farm agent. She was incredibly helpful, friendly, and knowledgeable throughout the entire process. She explained everything clearly, answered all my questions, and made the experience smooth and stress-free. Very professional and well spoken. I truly appreciate her excellent customer service and would highly recommend working with her! Highly recommended. 💯🙏🏼"
We responded:
"Michele, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Anthony Coplon

January 30, 2026

5  out of  5
rating by Anthony Coplon
"Adriana at State Farm is fantastic—knowledgeable, responsive, and truly helpful. She made everything easy to understand and went above and beyond. Highly recommend working with her!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Sara Snavely’s Team. "
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Xerxes Sifi

January 29, 2026

5  out of  5
rating by Xerxes Sifi
"I was referred to Sara and Chelsea by a friend. I needed to switch from another company that I was with for a long time. Chelsea is very knowledgeable and helpful. I had a new policy pretty quickly. Highly recommended!"
We responded:
"Xerxes, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Sara Snavely’s Team here in our Havelock office. "
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Kiana Brown

January 29, 2026

5  out of  5
rating by Kiana Brown
"Chelsea Olstad was very helpful and worked to get me the best deal. She was patience and kind. We moved her from VA nad she made the transition seamless with auto and renters insurance."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Sara Snavely’s Team. "
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Maddy Miller

January 27, 2026

5  out of  5
rating by Maddy Miller
"Everyone was really helpful and gave you great service and advice about my life insurance policy!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Megan Lunsford

January 23, 2026

5  out of  5
rating by Megan Lunsford
"Sara and her team went above and beyond for me, making sure my policy matched my needs and I was getting the best rate. She was able to give me recommendations to protect my family and my property and walked me through how I can use my new life insurance policy as an investment opportunity for the future. Thank you Sara and team!!!"
We responded:
"Thanks so much for the fantastic rating, Megan! We are so glad you had a positive experience with us here on State Farm Agent Sara Snavely’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Kinshasha Adamson

January 19, 2026

5  out of  5
rating by Kinshasha Adamson
"Hands down THE BEST! I feel so supported and they give the best guidance. I feel like they are my family because they are ALWAYS looking out for my best interest. I appreciate this team so much. Thank you"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Kinshasha, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Sara Snavely’s Team—we are always here to help! "
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David Ruffin

January 10, 2026

5  out of  5
rating by David Ruffin
"Looking at changing insurances for auto and home. They were extremely helpful and provided various options. They seemed very personal and willing to listen to my requirements. Very pleasant experience."
We responded:
"David, thank you for taking the time to share your experience! We’re happy to hear our team was able to listen carefully and provide personalized options for your auto and home insurance needs. Making the process pleasant and tailored to your requirements is very important to us. We appreciate your feedback and are here whenever you need us!"
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Brooklynne Book

January 7, 2026

5  out of  5
rating by Brooklynne Book
"Adriana was super helpful. She was very friendly & informative. She made transferring to a new company very easy!"
We responded:
"Thank you for sharing your experience, Brooklynne! We’re so glad Adriana was able to make your insurance transfer smooth and easy while providing friendly and informative support. We appreciate your kind words and look forward to assisting you with any future insurance needs!"
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Henry Tran

January 7, 2026

5  out of  5
rating by Henry Tran
"Adriana is amazing and so is the rest of the staff there"
We responded:
"Thanks for the kind words, Henry! We appreciate you!"
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Walt Liebert

December 31, 2025

5  out of  5
rating by Walt Liebert
"This is insurance done right a truly outstanding experience thank you Sara"
We responded:
"Thanks for the kind words, Walt! We appreciate you!"
Profile photo of Cleat (KillerCleat)

Cleat (KillerCleat)

December 23, 2025

5  out of  5
rating by Cleat (KillerCleat)
"I cannot say enough good things about Chelsea Olstad and her office in Havelock. After dealing with serious communication issues with a previous agent, working with Chelsea was honestly a breath of fresh air. I called her office and reached voicemail, didn’t even leave a message, and within minutes she was already calling me back. That level of responsiveness alone says everything. Chelsea helped me get my insurance situation straightened out quickly and correctly, explained things clearly, and made sure I was actually taken care of instead of left wondering what was going on. She was kind, patient, professional, and genuinely cared about helping me, not just pushing paperwork. If you are looking for a State Farm agent who answers the phone, returns calls, and treats you like a person, Chelsea is exactly who you want. This is what real customer service looks like, and I highly recommend her to anyone who needs an agent they can trust."
We responded:
"Cleat, thank you so much for your wonderful feedback! We’re delighted to hear that Chelsea and our Havelock office provided you with the attentive and caring service you deserve. Responsiveness and clear communication are top priorities for us, and it’s great to know Chelsea made such a positive impact. We truly appreciate your recommendation and look forward to continuing to serve you!"
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Ricardo Lopez

December 18, 2025

5  out of  5
rating by Ricardo Lopez
"Sara was really helpful, she answered every question I had, explained every detail, and worked efficiently to find the best option for me."
We responded:
"Ricardo, thank you so much for your kind words! Providing clear explanations and finding the most suitable options for our clients is very important to us. It was a pleasure working with you! We appreciate your feedback and look forward to helping you again in the future!"
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Nicholas Zapata

November 26, 2025

5  out of  5
rating by Nicholas Zapata
"Chelsea is awesome anytime I need help she is on it and quick!!! Anything you need she will help!"
We responded:
"Thank you so much for your kind words! We’re glad to hear Chelsea has been quick and helpful whenever you need assistance. We’re lucky to have her on our team, and we’re happy she could make your experience a great one. If you ever need anything else, don’t hesitate to reach out!"
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Zeke Brinley

November 25, 2025

5  out of  5
rating by Zeke Brinley
"First class service!"
We responded:
"Thanks for the kind words, Zeke! We appreciate you! "
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Manny Lucas

November 17, 2025

5  out of  5
rating by Manny Lucas
"I am totally amazed with the customer service I received at Sara Snavely State Farm Insurance Agency. The first agent i met was Chelsea Olstad and she helped me with some issues I had with my current agency. I was so happy that I switched all my policies to Sara's office. Then today I went in to sign some transfer papers and was handled by Sara herself. What a treat that was. She treated me as if I was the agencies only customer. This kind of service is very difficult to find and now that I've found it, I'm a customer for life. Thanks Team Sara."
We responded:
"Thank you so much for your wonderful feedback! We’re thrilled to hear you were so pleased with our service. It means a lot to us that you felt valued and well cared for throughout your experience. We’re honored to have you as a customer and look forward to continuing to support you with all your insurance needs. Thanks again for choosing Sara Snavely State Farm Insurance Agency!"