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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alex Lohr

August 30, 2024

5  out of  5
rating by Alex Lohr
"They made it very easy to set up a policy on a motorcycle and kimberly did a great job explaining what different things on the policy meant"
We responded:
"Hey Alex, thanks for the great review! I'm so glad Kimberly made it such an easy process for you! Please let us know if we can help you with any of your other North Carolina insurance needs. Welcome to Sara Snavely State Farm agency!"
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Dia Arellano

August 23, 2024

5  out of  5
rating by Dia Arellano
"I can't begin to tell you about this amazing Sara and this team and how they took me from completely disregarding all state farm companies to thinking, this is one of the best teams i've ever had to work with Not only is she so sweet, but her hospitality, her love her kindness and her generosity exceeds any customer service relation that I have ever encountered in over four decades. God has truly blessed her with this establishment, and she will take it to its highest, I thank this team. And I thank sara, for all she's done in giving me hope again!"
We responded:
"I'm not crying, you're crying! haha =) Dia, it was such a pleasure to work with you. I'm so so glad we were are to get things in order AND save you money! Please don't hesitate to reach out if there is anything else we can help with. We are happy to have you on board at Sara Snavely State Farm!"
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Lark Fiore

August 14, 2024

5  out of  5
rating by Lark Fiore
"I was recently in an automobile accident. I called Sara Snavely State Farm and talked with Chelsea. Chelsea is a true professional. She responds quickly, listens and asks questions and provides clear guidance. Chelsea mentioned several times that it was her goal to help the processing of my claim go smoothly and she has done just that for me. I highly recommend Chelsea and appreciate her work ethic. State Farm is fortunate to have her."
We responded:
"Hi Lark, thank you for your wonderful review and recommendation! I'm glad to hear that Chelsea provided you with exceptional service during this difficult time. I will make sure to pass on your kind words to her. We strive to have dedicated professionals like Chelsea who are committed to making the claims process as smooth as possible for our customers. We appreciate your feedback and thank you for choosing Sara Snavely State Farm agency for your North Carolina insurance needs."
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Jessie Cronk

August 11, 2024

5  out of  5
rating by Jessie Cronk
"Chelsey & Sara at State Farm have been so helpful when it comes to all of my insurance questions. They are knowledgeable and very patient!"
We responded:
"Hey Jessie, thanks for the kind words! You are a joy to work with! Let us know if there is anything else we can help you with regarding your North Carolina insurance needs."
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tanya lewis

August 7, 2024

5  out of  5
rating by tanya lewis
"Moved from CA to NC, had a state to state transfer. Chelsea quickly gave me a quote, which was much better than what was in CA. Chelsea contacted CA State Farm to inform them of my transfer, it was very quick and efficient. Thank you Chelsea and State Farm!"
We responded:
"Tanya, welcome to NC!! You got a great one with Chelsea -- I'm so glad she was able to take one of the stressors of moving off your plate! Thanks for trusting us with your North Carolina insurance needs! "
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Devyn Schwartz

August 6, 2024

5  out of  5
rating by Devyn Schwartz
"Sara has been great all along, able to quickly help and answer all questions. She makes sure you leave with the best deal and a happy customer. Definitely recommend going with her as your agent!"
We responded:
"Thanks for the amazing review, Devyn! I'm glad we were able to get you taken care of. We are happy to have you with us! Please let me know if you need any other North Carolina Insurance help. Welcome to Sara Snavely State Farm!"
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Kevyn Onan

July 27, 2024

5  out of  5
rating by Kevyn Onan
"Wonderful experience."
We responded:
"That's what we strive to hear, Kevin! Thank you! Please let us know if you have any other needs/questions regarding your North Carolina insurance. =)"
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Raevz

July 22, 2024

5  out of  5
rating by Raevz
"Kimberly is the sweetest. She helped me out so much and I was so nervous of being judged for my questions she was happy to help"
We responded:
"I'm so glad to hear Kimberly put your nerves at ease. She is so wonderful! If there is anything else we can do to help with your NC insurance needs, please just let us know! Welcome to Sara Snavely State Farm! =)"
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Dan Roberts

July 19, 2024

5  out of  5
rating by Dan Roberts
"Sara managed my homeowners and auto insurance from another State. Both lines of coverage required more work than just a simple VIN number and address change. She was thorough, smart, knowledgeable and quick. I had even been contacted by and considered other carriers for price and customer service comparison. But Sara was head and shoulders above all those others I spoke to. Call her for all your insurance needs, you will be glad you did. Today, I called the office to add an additional car to my policy. Kimberly answered the phone but jumped in immediately to assist me. She was more than capable at taking all my information, leasing company, etc. and quickly got me a quote to add to my policy. She handled the payment options and even followed up on previous coverage questions and insurance needs. She's extremely friendly, knowledgeable and helpful Should Sara not be available, Kimberly will easily handle most if not every question you may have. Sara has a very friendly and competent staff. Best insurance office I've ever dealt with!!"
We responded:
"Dan, thank you soooo much for such kind words! It was such a pleasure chatting with you! Thank you for trusting me with your NC insurance needs. If there is anything else we can help you with, please don't hesitate to reach out. We appreciate you!"
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Nicole Merkley

July 15, 2024

5  out of  5
rating by Nicole Merkley
"I am very happy since switching over to Sara Snavely Statefarm! Chelsea has been amazing to work with. She has been friendly, quick, and efficient."
We responded:
"Hey Nicole, we are happy to have you here at Sara Snavely State Farm! We love Chelsea and know you will too! =) If there is anything else we can do to help with your NC insurance needs, just let us know! "
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Danielle Beatty

July 15, 2024

5  out of  5
rating by Danielle Beatty
"They returned my email promptly and we're so helpful with adjusting my insurance needs based off my everyday life. Just an easy and enjoyable experience! I would definitely recommend"
We responded:
"Thank you so much for the great review Danielle! It is our goal to make the insurance process as seamless as possible! If you ever have any questions or needs for other NC insurance, just let us. We are here for you! =)"
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Timilin Travers

June 20, 2024

5  out of  5
rating by Timilin Travers
"AMAZING!! kimberly was so so SO!! incredibly kind , helpful, and amazing! My husband and i just moved to this area and bought a car here. I spent 3 hours on the phone earlier in the morning trying to go through a different insurance company with unhelpful rude people, so i called state farm. Kimberly picked up and not only QUICKLY helped us to get insurance , but also told me a bunch of things to do in the new area, and was so kind it was like talking to a Friend. i cannot say enough good things about her and her help today! Incredible doesn't even cover it! Thank you Kimberly & state farm team for amazing service. patience and kindness to us!! Might i also mention this was my first time as an adult buying my own insurance? she answered every question i had and more with such grace. Thank you thank you THANK YOU!! 🤩🤩🤩"
We responded:
"WOW, Timilin this is so wonderful to hear! Thank you for taking the time to leave such kind words. We adore Kimberly here and she definitely finds her passion in helping customers. If there is anything we can do to help with your NC insurance needs, just let us know!! Welcome to the area! "
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Eric King

June 14, 2024

5  out of  5
rating by Eric King
"Signing up was extremely quick and painless thanks to Chelsea! A quick online form and then a call was all I needed. Thank you!"
We responded:
"Thanks for letting us know Eric! Chelsea is GREAT -- so glad you got to work with her. Please let us know if we can help you with any other of your NC insurance needs!"
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Joseph a

June 11, 2024

5  out of  5
rating by Joseph a
"Sara took the time to explain all the benifits with all my upgrades to my policies in the up most professionalism and customer service"
We responded:
"It was great working with you, Joseph! Glad we were able to tailor your specific insurance needs. Please let us know if there is anything we can to do help in the future!"
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Gwen Holt

June 5, 2024

5  out of  5
rating by Gwen Holt
"Very professional, efficient & kind. Thank you."
We responded:
"Hey Gwen, thank you so much for the kind words! We truly appreciate you! Please let us know if we can help you with any of your insurance needs. =)"
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Tracie Chadwick

May 27, 2024

5  out of  5
rating by Tracie Chadwick
"Chelsea was very patient while helping me get a quote. After we hung up, she realized she missed a discount and called me right back with an updated quote."
We responded:
"Tracie, thank you for taking the time to leave a review! We greatly appreciate your feedback and are thrilled to hear that Chelsea provided you with exceptional service and quickly rectified your discount. We value your business and hope to assist you further with your North Carolina insurance needs."
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liam john

May 15, 2024

5  out of  5
rating by liam john
"first time purchasing insurance, explained everything in great detail, saved me from the pitfalls of the other insurance companies. great place"
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Ishkiia Paige

May 10, 2024

5  out of  5
rating by Ishkiia Paige
"When I transferred from another state to North Carolina, I dreaded having to contact State Farm to change my insurance package. I dreaded it for two reasons: One—when transferring from state to state, there are always coverages that don’t translate—and two; finding an excellent agent is difficult these days. So, I called the closest office, hoping that luck would be on my side and things would go smoothly since I was pressed for any free time at this point in life with the move and work. I can’t tell you how impressed and grateful I am with Chelsea Olstad. She absolutely did her homework, research, and tried many options. Then she sent the different quotes to me to look over and we spoke again the next day in a nice collaboration. She showed me she is an amazing human being that is personable. We chatted a little about life here and there on a casual level that made the experience quite nice. She told me she wanted to double check things to make sure there were no errors because this insurance is something that messes with my life and she wanted it to be right with nothing forgotten or overlooked. Thank you, State Farm, for always giving great prices and quality coverage. Thank you, Chelsea, for facilitating a feature of my life so well."
We responded:
"Ishkiia, thank you so much for taking the time to share your experience with us! We are thrilled to hear that your transition to North Carolina and your insurance package change went smoothly with State Farm. We are incredibly proud to have Chelsea Olstad as part of our team, and we're delighted to hear that she exceeded your expectations. It's wonderful to know that Chelsea's dedication to doing thorough research and providing multiple options helped you find the appropriate insurance coverage for your needs. We believe that building a personal connection with our customers is essential, and we're glad to hear that Chelsea's personable approach made your experience enjoyable. We understand that insurance can have a significant impact on your life, and it's our priority to make sure nothing is overlooked. Your kind words and appreciation mean a lot to us. We will pass along your feedback to Chelsea and the rest of our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you again for choosing State Farm and for your wonderful review. We look forward to serving you for many years to come!"
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Eve Trager

May 8, 2024

5  out of  5
rating by Eve Trager
"I was at my absolute witts end with awful insurance companies looking for quotes so my final ditch effort before pulling out my own teeth was this office without a doubt the classiest and most amazing experience I have ever had at any business. Betty watson was the kindest most attentive rep I have ever met"
We responded:
"Wow, this is so great to hear! Thank you for sharing your experience with Betty! I'll be sure to pass this along to her. She does a great job and takes care of her customers. Please let us know if there is anything else we can help you with! Welcome to State Farm! =)"
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Calvin Thomas

May 6, 2024

5  out of  5
rating by Calvin Thomas
"Chelsea Olstad was very helpful and communicated well. I'm happy with the process of transferring my insurance to her office"
We responded:
"Hey Calvin! We are happy to have you with us! Chelsea is definitely thorough and takes great pride in helping her customers. Please let us know if there is anything else we can help you with! =)"
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James Blakley

May 2, 2024

5  out of  5
rating by James Blakley
"Chelsea was pleasant and knowledgeable, and she saved me quite a bit of cash"
We responded:
"Thank you for sharing your positive experience with Chelsea. She is wonderful! It's great to hear that she provided you with excellent service and made your insurance experience easy and professional. Your recommendation is much appreciated. If you have any further questions or need assistance with anything else, feel free to let us know!"
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William Gambrell

May 1, 2024

5  out of  5
rating by William Gambrell
"Chelsea was very professional, pleasant and patient, as I looked for affordable insurance coverage."
We responded:
"William, thank you for taking the time to leave a positive review about your experience with Chelsea. We're thrilled to hear that she provided you with excellent service, demonstrating professionalism, pleasantness, and patience throughout your search for insurance coverage. We value your feedback and will make sure to recognize Chelsea for her outstanding assistance. If there's anything else we can do for you, please don't hesitate to let us know."
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kg the great one

May 1, 2024

5  out of  5
rating by kg the great one
"My agent was Betty. She helped me get the best insurance and made sure I was getting the best deal with my insurance. She really knows her stuff. I highly recommend speaking with her."
We responded:
"Wow, thank you for sharing your fantastic experience with Betty as your insurance agent! It's wonderful to hear that she went above and beyond to help you lock in your coverage. Betty's knowledge and personality truly shine through, making her a valuable asset. We appreciate your glowing recommendation and will be sure to recognize Betty for her outstanding service. If there's anything else we can assist you with, please feel free to reach out."
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Jacob Stain

May 1, 2024

5  out of  5
rating by Jacob Stain
"Chelsea provided excellent service by simplifying the process of bundling my home and auto insurance. She patiently explained all the details, making it easy for me to understand. Thanks to her guidance, I now have peace of mind knowing that my insurance needs are well taken care of."
We responded:
"Jacob, I'm so glad to hear this! Chelsea IS great at what she does. We appreciate your feedback and will be sure to pass this message along to her. If you need any further help, please don't hesitate to reach out."
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Janine

April 30, 2024

5  out of  5
rating by Janine
"Betty is amazing! We brought a car for our son, and within minutes, my sons car was on the road & at a reasonable price. She answered all my questions and listened to my concerns. I definitely recommend State Farm!"
We responded:
"Janine, thank you for your glowing review and for sharing your positive experience with Betty. She takes great pride in being there for our customers, whether it's through email, text, or a phone call. Your satisfaction is our priority, and we will continue to provide exceptional service to meet your insurance needs. If you have any further questions or require further assistance, please don't hesitate to reach out."