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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gary Lauer

June 13, 2025

5  out of  5
rating by Gary Lauer
"Good people informed in what they do and helpful. Thank you"
We responded:
"Hey Gary, glad to hear you had such a great experience! We appreciate you giving us the opportunity to earn your business. Welcome to Sara Snavely State Farm agency!"
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Benjamin Lowe

June 11, 2025

5  out of  5
rating by Benjamin Lowe
"Sara's office staff were wonderful helping us transfer our insurance policies to NC from PA. Adriana was wonderful to work with. She also got me a life insurance policy. Previously I was not able to qualify due to health issues. Would recommend this office and Sara and Adriana to others!"
We responded:
"Wow, Benjamin, thank you for taking the time to share your experience! We're so glad to hear that our team, especially Adriana, was able to help you navigate your insurance transfer and secure a life policy. It’s always rewarding to know we could make a difference, especially in overcoming challenges. Your recommendation means the world to us! If you ever need anything else, don’t hesitate to reach out. Welcome to Sara Snavely State Farm agency!"
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aniya the aries

June 6, 2025

5  out of  5
rating by aniya the aries
"I had a great experience with Sara Snavely State Farm! From the moment I walked in, the staff was incredibly friendly and welcoming. The service was top-notch—professional, attentive, and genuinely helpful. A special shout-out to Adriana, who helped me with my auto policy. She was quick, efficient, and made the whole process smooth and stress-free. She took the time to explain everything clearly and made sure I got the coverage that best suited my needs. If you're looking for a team that truly cares and delivers great service, I highly recommend Sara Snavely State Farm!"
We responded:
"Aniya -- Wow, thank you for the wonderful review! We’re so happy to hear that you had a fantastic experience with us at Sara Snavely State Farm! It’s always our goal to make our clients feel right at home, and we’re glad to know our team made such a great impression. A big shout-out to Adriana for making the process smooth and stress-free! We think she’s pretty awesome too! 😊 Your recommendation means the world to us, and we can’t wait to help you again in the future. Thanks for being such a fantastic part of our community!"
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Colon Moore

June 6, 2025

5  out of  5
rating by Colon Moore
"I have always been responded to quickly and professionally. The service is superb."
We responded:
"Thank you for this awesome feedback, Colon! We are so happy to have you on board! Please let us know if you have any other questions regarding your NC insurance!"
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Tammy

May 7, 2025

5  out of  5
rating by Tammy
"Very professional and timely responses to all of my questions. Great team to work with."
We responded:
"Thanks for your kind words! We are thrilled you had such a great experience! Please let us know what we can do to help in the future. Welcome Sara Snavely State Farm Agency!"
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Susan S

April 28, 2025

5  out of  5
rating by Susan S
"I received excellent service today from Adriana when I called to set up renters insurance. She was polite, professional, efficient and knowledgeable. I highly recommend this State Farm office for your insurance needs."
We responded:
"Hey Susan --Thank you so much for your kind words! We're thrilled to hear that Adriana provided you with excellent service while setting up your renters insurance. Our team strives to deliver the best experience possible, and it's wonderful to know that her professionalism and knowledge made a positive impact. We appreciate your recommendation and look forward to assisting you with any of your insurance needs in the future!"
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Brad Guthrie

April 15, 2025

5  out of  5
rating by Brad Guthrie
"You're looking for a great insurance company that has passionate, understanding and efficient employees. Then look no further than Sara Snavely! This firm and staff are amazing to work with. I've been with State Farm since I started driving. Nancy Allen retired and turned her firm over to Sara. I've been nothing else but very pleased with the services they provide. They are so personable on a daily basis and are always here to help. They handle my commerical insurance and my personal as well. Give them a call today! I promise you won't be disappointed. Thank Sara and staff for always being here for me, my family and my employees! 💙 "Tell them Brad sent you!""
We responded:
"Thank you so much for your kind words, Brad! We’re thrilled to hear that you’re pleased with our services. It’s our pleasure to support you, your family, and your employees. We appreciate your trust and look forward to continuing to serve you! "
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shawnna

April 9, 2025

5  out of  5
rating by shawnna
"We've been with this fantastic team for just over 6 months and they are truly the BEST! Always willing to answer questions and assist any way they can with great customer service!"
We responded:
"Thank you so much for your kind words! We're thrilled to have you on board and are always here to help. Your support means the world to us!"
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Ke Sonny

March 26, 2025

5  out of  5
rating by Ke Sonny
"Ms. Adrianna was so cool and so helpful, I recommend talking to her when you call this branch! Thank you Ms.Adrianna if I have any other questions, comments or concerns I will contact you and I’m happy to be doing business with you!"
We responded:
"Thanks for such great feedback! Adriana thoroughly enjoyed working with you as well! If there is anything else we can do to help with your NC insurance, just let us know! Welcome to Sara Snavely State Farm agency! =)"
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Mike Rose

March 21, 2025

5  out of  5
rating by Mike Rose
"Very helpful, an nice people too help you cover your vehicle ...."
We responded:
"Hey Mike, I'm so glad you had a nice experience! We will strive to continue this service for you -- welcome to Sara Snavely State Farm!"
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Layla El Bey

March 5, 2025

5  out of  5
rating by Layla El Bey
"Adriana was pleasant and informative. Great experience."
We responded:
"Adriana is WONDERFUL...so glad you found her helpful! Please let us know if we can help with any other insurance needs!"
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Crystal Horton

February 13, 2025

5  out of  5
rating by Crystal Horton
"GREAT customer service, friendly and knowledgeable."
We responded:
"Thanks so much for the great feedback! Please let us know if there is anything else we help with regarding your North Carolina insurance! =)"
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Nick Dyer

February 13, 2025

5  out of  5
rating by Nick Dyer
"Adriana was great! Very responsive she followed up with us and was so sweet! Would highly recommend anyone to use her for getting State Farm insurance!"
We responded:
"Hey Nick! Thank you so much for your awesome feedback! We're thrilled to hear that Adriana provided you with such great service. She enjoyed working with you as well! We take pride in our team's responsiveness and commitment to our customers. Your recommendation means a lot to us, and we look forward to assisting you and others in the future with their North Carolina insurance needs. If you have any further questions or need assistance, feel free to reach out! Welcome to Sara Snavely State Farm Agency!"
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Quinzel Lockhart

January 31, 2025

5  out of  5
rating by Quinzel Lockhart
"I recently had the pleasure of working with Sara Snavely and her State Farm team for my insurance needs, and I can confidently say it was a 5-star experience from start to finish! From the moment I reached out, the staff was incredibly welcoming and attentive, making sure all my questions were answered. What impressed me the most was their commitment to transparency. They took the time to explain every aspect of my policy in detail, so I fully understood what I was paying for and the coverage I would receive. There were no hidden fees or confusing jargon—just clear, straightforward information that made me feel confident in my choices. Whenever I needed assistance, whether it was a quick question or a more complex issue, the team was always there to help. Their responsiveness and willingness to go the extra mile made a significant difference. It's comforting to know I have such reliable support behind me. If you’re looking for an insurance provider that prioritizes customer service and clarity, I highly recommend Sara and her team. They truly care about their clients and make the entire process smooth and enjoyable!"
We responded:
"Wow, thank you so much for your kind words! We’re absolutely thrilled to hear about your 5-star experience with Sara and our State Farm team. It truly means the world to us! We pride ourselves on creating a welcoming atmosphere where our customers feel comfortable asking questions, and I’m so glad to know that you felt supported throughout the entire process. Transparency is super important to us, and we’re delighted that you appreciated the clarity we strive to provide. It’s always our goal to be there for you—whether it’s a quick question or something more complex—and I’m so glad we could make that difference for you. Your trust and confidence in us is what drives our passion for helping our customers. Thank you for recommending us! We’re here for you anytime you need assistance or have more questions. Take care, and welcome to Sara Snavely State Farm agency!"
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Morgan Styron

January 31, 2025

5  out of  5
rating by Morgan Styron
"Chelsea was amazing and so patient with me and my million questions!!! She made the whole process easy and stress free. I highly recommend working with Chelsea as she will go above and beyond!!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Chelsea was able to assist you with your questions and make the process easy and stress-free. Our team strives to provide exceptional service, and it’s wonderful to know that Chelsea went above and beyond for you. Your recommendation means a lot to us! If you have any more questions in the future or need further assistance, please don’t hesitate to reach out. Welcome to Sara Snavely State Farm!"
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charles mazza

January 27, 2025

5  out of  5
rating by charles mazza
"I recently moved to Cedar Point, NC and my agent retired in Wilson. I had great service in Wilson with Chuck Finklea. My account was given to Sara Snavely in Havelock. I have received excellent service and Chelsea has been outstanding."
We responded:
"Hey Mr. Mazza, I'm so glad to hear your great service has continued throughout your agent change! We are glad to have you on board and if there is anything else we can help you with regarding your North Carolina insurance, just let us know! =)"
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Adriana Cabrera

January 17, 2025

5  out of  5
rating by Adriana Cabrera
"Sara and Chelsea at State Farm are absolutely amazing! Sara went above and beyond to assist me with setting up my Life Policy. She took her time to thoroughly explain all of my options, ensuring I felt confident in my decision. Not only that, but she also helped me get started with a supplemental health policy, which provides extra coverage for expenses that my primary insurance might not handle. Their professionalism, knowledge, and dedication to helping their clients are unmatched. They truly embody the "good neighbor" spirit that State Farm is known for. If you're looking for agents who genuinely care about your needs and go the extra mile, Sara and Chelsea are the ones to call. State Farm has proven once again why they are the best in the business!"
We responded:
"Wow -- I am blown away with your kind words!! You were an absolute joy to work with and we are truly thankful that you entrusted us with this protection! Welcome to the Sara Snavely State Farm Agency! "
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Steven Swann

January 3, 2025

5  out of  5
rating by Steven Swann
"Outstanding service. Sara was able to save me $1,133 on my homeowners/wind & hail insurance compared to what my current insurance company was charging. Extremely knowledgeable, easy to talk too, answered all my questions, and was very patient and polite even though my questions ran past their hours of operation. Very happy with the service provided."
We responded:
"Steven, welcome to Sara Snavely State Farm agency! You were a joy to work with and I'm VERY glad we were able to save you money! We are here to help with your North Carolina insurance needs. Let us know if there is anything else we can do. Welcome aboard! =)"
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Andrew

December 31, 2024

5  out of  5
rating by Andrew
"Chelsea was an absolutely delight to work with! Very kind and patient with my questions and gave me all of the information I could ask for. I spoke to Sara a little as well and she was just as kind and courteous. I would definitely recommend this office! They made my move from SC to NC a breeze."
We responded:
"Andrew, thank you so much for taking the time to share your experience! I'm thrilled to hear that Chelsea provided you with the support and information you needed during your move to North Carolina. Our team strives to make the insurance process as smooth as possible, and it’s wonderful to know that we succeeded in making your transition easier. We truly appreciate your recommendation and look forward to assisting you in the future. If you have any more questions or need further assistance, please don’t hesitate to reach out! Welcome to Sara Snavely State Farm Agency!"
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Alura Acosta

December 16, 2024

5  out of  5
rating by Alura Acosta
"Fantastic experience. EXTREMELY knowledgeable agent. Very happy with this service."
We responded:
"Hey Alura, so glad you were pleased with your service! Y'all were wonderful to work with! Welcome to Sara Snavely State Farm and please let us know if there is anything else can help with. "
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William Roberts

November 28, 2024

5  out of  5
rating by William Roberts
"Chelsea with Sara Snavely State Farm has helped me to lower my auto insurance while also getting more and better coverage than we had before. All while being helpful and explaining what every coverage I have does for me in the event of a crash. Before coming to this agency, I just got whatever insurance was given but now I have a better idea of what to do if I need to make a claim and what will be covered."
We responded:
"Hey William, thanks for the wonderful feedback on Chelsea...she is truly a gem. She makes it her goal to seek out the best protection plan for each individual customer and makes sure they are well-equipped with the knowledge and understanding of it! And to save you money, well that's the cherry on top! Thanks for trusting Sara Snavely State Farm agency with your North Carolina insurance needs and please let us know if there is anything else we can help you with!"
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Chelsea Olstad

November 28, 2024

5  out of  5
rating by Chelsea Olstad
"This office has a great environment with people that go out of thier way to help thier customers. I wouldn't want to be with any other insurance agent!"
We responded:
"Chelsea, we take pride in the little things here at Sara Snavely State Farm agency -- so glad you appreciate it. We are so happy to have you as part of our family!"
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Chris Williamson

November 26, 2024

5  out of  5
rating by Chris Williamson
"Sara was super helpful! She helped save me money and was very accommodating."
We responded:
"So glad we were able to save you money, Chris! Let us know if we can help you with any of your North Carolina insurance needs. Welcome to Sara Snavely State Farm Agency!"
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Elizabeth Sugg

November 26, 2024

5  out of  5
rating by Elizabeth Sugg
"First class service! Ms. Snavely was prompt on returning my phone call and very professional and courteous. She answered all my questions and was able to get me a great rate on my car insurance, which is definitely needed with a soon to be new driver in the house! Highly recommend!"
We responded:
"You were so wonderful to work with, Elizabeth! I love it when we are able to save you money WITHOUT sacrificing coverage. Good luck with your new driver! ;) Thank you for trusting us with your North Carolina auto insurance and welcome to Sara Snavely State Farm Agency!"
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Devan Albers

November 12, 2024

5  out of  5
rating by Devan Albers
"Sara was so helpful. The process was quick and easy . I couldn’t have asked for an easier process . Thank you Sara!!"
We responded:
"Happy to help...thanks for being wonderful to work with! Welcome to Sara Snavely State Farm! =)"