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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Ann Melchi

October 30, 2026

5 out of 5 rating by Ann Melchi
"I have had State Farm insurance since I was able to drive, carrying over multiple states.
Over the past year, through medical emergencies that were unexpected, Chelsea and team’s attention-to-detail have helped us navigate speed bumps unnoticed.
To have that ease of mind of one less thing to worry about, is quite helpful. Thank you for being an asset to the community."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Sara Snavely’s team. "
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Andrew Carter

October 23, 2026

5 out of 5 rating by Andrew Carter
"Chelsea is so nice, knowledgeable and friendly. She was so helpful and informative with life insurance, health insurance supplement and auto. 10/10 would recommend."
We responded:
"Thank you so much for your wonderful feedback of us here at Sara Snavely’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Sara Snavely’s Insurance Team "
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Kyoshi Haruto

October 22, 2026

5 out of 5 rating by Kyoshi Haruto
"Adriana was a great help with renters insurance and made it easy to get it started. She was very friendly and made great conversation as well."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Sara Snavely’s team. "
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Tyana Montalvo

October 20, 2026

5 out of 5 rating by Tyana Montalvo
"Chelsea made this whole transition from PA to NC not seem like a nightmare! Very kind, thoughtful. And answered all my questions with patience."
We responded:
"Tyana, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Michelle Ramirez

October 16, 2026

5 out of 5 rating by Michelle Ramirez
"WOW!! Very great customer service!
I recently moved from Virginia to North Carolina, and transfered my state farm auto policy to NC. We walked in to this agency around 4pm, and CHELSEA helped us make the changes. She was so sweet, knowledgeable, and very patient with my husband and i ! She even stayed afterhours to help finalize the policy. DEFINITELY RECOMMEND THIS AGENCY!! The agent Sara was also getting ready to paint the office herself, so we also would recommend them as painters just make sure
to book it ahead of time. jk!
Overall, my husband and i left feeling like we were in good hands! Thank you!"
We responded:
"Hi Michelle, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Havelock.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Sara Snavely "
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Bryce Thompson

October 15, 2026

5 out of 5 rating by Bryce Thompson
"Sara was super helpful and got my situation taken care of very efficiently would recommend this office to anyone"
We responded:
"Bryce, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Havelock insurance team! - Your State Farm Agent, Sara Snavely "
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Ashton Baker

October 5, 2026

5 out of 5 rating by Ashton Baker
"Adriana was very helpful! Lower rate than Progressive."
We responded:
"Thank you so much for the 5 stars, Ashton! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Danny Fallon

October 5, 2026

5 out of 5 rating by Danny Fallon
"Adriana Cabrera was amazing in helping me get set up and a great rate!!"
We responded:
"Thank you so much for the 5-star rating, Danny! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Sara Snavely "
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Regina Eller

September 22, 2026

5 out of 5 rating by Regina Eller
"Chelsea was a great help! She clearly explained the steps to transition cars from VA to NC. She walked through the quote and explained the differences needed for NC insurance. Could not have been happier with the experience."
We responded:
"Thank you so much for the 5-star rating, Regina! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Sara Snavely "
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Monique Hatt

September 10, 2026

5 out of 5 rating by Monique Hatt
"This morning I had the pleasure of speaking with Chelsea who provided us with quotes and information on watercraft coverage. Her professionalism, knowledge, and customer service has been exemplary. She provided all documents to us in record time. It has been a pleasure working with Chelsea and look forward to a continued working relationship."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Jull Konopka

September 3, 2026

5 out of 5 rating by Jull Konopka
"Adriana absolutely crushed it. Assisted me every step of the way and set a proficient follow up plan to ensure we stay in contact and get the policy set up no just for my home but for vehicles as well! Never had an issue with State Farm!"
We responded:
"Jull, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Havelock insurance team! - Your State Farm Agent, Sara Snavely "
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Brittany Baldwin

September 2, 2026

5 out of 5 rating by Brittany Baldwin
"Adriana was wonderful to work with! She was very helpful, knowledgeable, and provided excellent customer service while helping me with my home and auto insurance. I highly recommend her!"
We responded:
"Thank you so much for your wonderful feedback of us here at Sara Snavely’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Sara Snavely’s Insurance Team "
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Tristan Briggs

August 21, 2026

5 out of 5 rating by Tristan Briggs
"A huge thank you to Adriana! She made the process quick and easy! Not only did she offer more than what I asked for, she made sure to explain everything clearly to help me get back on the road. Thank you!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Havelock. "
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Zeke Combs

August 18, 2026

5 out of 5 rating by Zeke Combs
"Very happy to have my policies with this company they have always kept me up-to-date and have always taken care of any problems that I’ve had great people to work with"
We responded:
"Hi Zeke, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Havelock.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Sara Snavely "
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Kim Mandel

August 17, 2026

5 out of 5 rating by Kim Mandel
"I'm a new customer to State Farm and would highly recommend them. Not only did they have the best rates, but even better customer service. I started my policy with Adriana who was so pleasant! Then I worked with Chelsea to add my daughter on in addition. Chelsea took the time to break everything down, so that I had a good understanding of the costs and what I was paying for, being my daughter is a newer driver and therefore there were different policies that applied to her. She never rushed me and was so patient with me. It was so nice to work with someone who made me feel like my questions were valid and she was happy to help with it all! I'm so glad I switched to State Farm!"
We responded:
"Hi Kim, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Sara Snavely’s team.  Please reach out to us if any questions come up!  - Sara Snavely’s Insurance Team "
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Wilson Ramos

July 28, 2026

5 out of 5 rating by Wilson Ramos
"Adriana Cabrera was an absolute pleasure to work with. She was professional, knowledgeable, and genuinely took the time to answer all of my questions without making me feel rushed. She made the entire process easy to understand and helped me find the coverage that best fit my needs. Her communication was excellent, and it’s clear that she truly cares about providing great service. I highly recommend Adriana Cabrera to anyone looking for an insurance agent they can trust."
We responded:
"Wilson, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Havelock insurance team! - Your State Farm Agent, Sara Snavely "
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Julissa Riv

July 28, 2026

5 out of 5 rating by Julissa Riv
"Spoke with Adriana
this afternoon helpful, polite, informative she managed to get me my policy. I’m already a State Farm customer in another state. I was transferring over. The process was easy. great team great staff."
We responded:
"Thank you for the 5-star review, Julissa! We’re proud to serve the Havelock community and truly appreciate your support. "
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Mackenzie Meyer

July 8, 2026

5 out of 5 rating by Mackenzie Meyer
"Chelsea was great to work with! I'm a new customer and she did a great job explaining everything and helping me choose the best options for me. Very kind and personable attitude!"
We responded:
"Thank you for the 5-star review, Mackenzie! Here on State Farm Agent Sara Snavely’s Team, we are proud to serve our community and appreciate your recognition. "
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eric castro

July 6, 2026

5 out of 5 rating by eric castro
"Chelsea was amazing to work with. Coming from Honolulu HI on PCS orders with the Military. she was able to help promptly with our home insurance and answer all my questions with nothing but professionalism. After arriving we needed auto insurance transfer in a short notice and she killed it! Quick and great service! Absolutely will be reaching out to her directly to help with any needs during our new chapter here in NC. Five stars, and living up to the State Farm cystomer service that has had me with the company for 10+ years."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Njideka White

June 30, 2026

5 out of 5 rating by Njideka White
"Everyone in this office would get 5 stars from me; however I have to give an extra special recognition to Chelsea.. she has gone above and beyond to educate me about my policy and help me navigate areas to save money!! Chelsea will call back sometimes after 5 pm to assist me and her customer service is stellar. I cannot say enough good things about her! Chelsea knows her job and does it well!!!"
We responded:
"Njideka, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Sara Snavely’s Team!"
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Katrina

June 25, 2026

5 out of 5 rating by Katrina
"Adriana was extremely helpful with helping me not only establish a new policy for my business, I now have better coverage for a much better price than my previous insurer! I highly recommend this agency and State Farm!"
We responded:
"Thanks so much for the fantastic rating, Katrina! We are so glad you had a positive experience with us here on State Farm Agent Sara Snavely’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Nedra George

June 24, 2026

5 out of 5 rating by Nedra George
"Very helpful went out of the way to make sure everything was correct on my claim"
We responded:
"Nedra, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Sara Snavely’s Team!"
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Scott Freeman

June 11, 2026

5 out of 5 rating by Scott Freeman
"It was a pleasure to speak with Chelsea today about adding a vehicle to my auto insurance. So often the people you speak with at other companies are cold and very bland but not Chelsea, she was very personable and polite and more than willing to go the extra mile to make sure your well taken care of. Thank you again and I look forward to dealing with you again!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Sara Snavely’s Team. "
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Rene Richardson

June 9, 2026

5 out of 5 rating by Rene Richardson
"Pleasure to work with"
We responded:
"Thank you so much for the 5-stars, Rene! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Sara Snavely’s Team anytime."
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Olivia Larson

May 28, 2026

5 out of 5 rating by Olivia Larson
"Chelsea has been lovely to work with, taking the time needed to answer any questions. It’s always a pleasure to do business with a kind, engaging person who values your time and priorities."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Havelock to know that you had such a wonderful experience with us here on State Farm Agent Sara Snavely’s Team."